All the products at Bhagya’s Attire are made to order and are specially crafted for you with care, thus every product is unique. We stand behind the quality of the products on the website, and we will help you with an exchange if you are not convinced with the product(s). We can accommodate a cancellation request within 24 hours of it being placed. In case of a cancellation,
please send an email to firstname.lastname@example.org
The exchange will be done in the following cases:
- Genuine sizing issues from the order, only unused garments.
- Our detailed size chart on each product page can enable you to make a purchase of the appropriate size.
- Genuine quality issues of the product.
- In case the product shipped is the wrong item or not as per order
Refunds will be done only in the following cases occur :
- Packages lost in transit.
- We do not provide refund but instead we provide store credit..Goods once sold can only be exchanged only for size replacement or a store credit if they meet our terms and conditions
Our shipments are carefully inspected before being shipped to you, but if you are not satisfied with your purchase please follow the instructions below:
- To initiate the exchange within the first 5 days of product delivery, write to us at email@example.com
- Items must be unused, unworn, unwashed and undamaged.
- Goods once sold can only be exchanged for size replacement/store credits
- Goods will be exchanged only if they are returned in their original packaging with original invoices and tags if any. The package should reach us within the first 10 days from the date of delivery.
- Goods are faulty if they are received damaged. (kindly attach the image and mail us)
- We have made all efforts to display as accurately as possible the colors of our products that appear on the site. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.
- All custom made orders are non-returnable.
- In the unfortunate event of any return/store-credit
- Delivered outside India, the shipping charges will be borne by the customer.
- Sharing tracking details for the product sent for exchange is mandatory. Unidentified exchanges may be returned to the sender.