Frequently Asked Questions

Do we have a shop / studio?

Yes! We opened our production unit, no studio yet, For details please click here

How do I place an order ?

Browse through the website to view various categories and collection. Click on the product image and go through the product details. If you wish to buy the product please click on “Buy Now”. Product will be added to the cart. Cart can be seen in upper right corner. If you want to add more products please click on “Continue Shopping” else proceed to “checkout” for choosing payment method. If you want “Cash on Delivery” please check if the service is available at your pin-code.

Do I need an account at bhagyasattire.com?

No. You can check out as a guest. We recommend creating an account as it is a lot easier for placing orders in future.

Colours of the products , are they accurate ?

We are meeting here at our online store. We make sure that images are as real as possible without any special effects. But colours slightly vary on various screens ( mobiles / laptops / desktops ). We take special care on each and every product throughout the production process still they might slightly differ from the image.

Sizes of the product , are they mentioned ?

For most of the products, sizes will be mentioned in detail. Please refer to the size , description and material section on the product specific pages that get opened after you click on the product image. If you do not see size details or have any queries around the size, please reach out to us before confirming the order and we will help you with the exact size details at the earliest possible.

How do I pay ?

We accept all debit and credit cards issued in India. You can pay by net banking. You can also pay cash on delivery of your order; however there will be no convenience fee charged for this service. As we thrive to give the best service to our customers, irrespective of value of the order. For international clients , Please use “PAYPAL” and select USD / GBP or EUR.

Do I get to know the shipping details ?

Yes. We are associated with BLUE DART, within 24 hours after we ship your order we get tracking number for your parcel. As soon as we get it we mail tracking details and you can track your own shipment.

I cannot connect to your helpline number OR My call went unanswered …

In case your call goes unanswered for multiple times please write to us at sales@bhagyasattire.com with your name and number and we will call you back. We are into exhibitions and sometimes it gets practically difficult to handle calls at peak hours. We hope to get bigger and have a dedicated helpline team real soon.

Do we accept returns ? Or do we replace / exchange / refund.

We have easy return policy/ refund policy. Terms and conditions apply.
Please refer to our terms and conditions page for detailed information on our policies. Link:Terms and Conditions

Do we customize ?

Yes. And we love to! Write to us at sales@bhagyasattire.com and we would love to design for you ! For details please check this link : customised creations

I want to resell your products. How do we go about it ?

Please write to our Founder, BHAGYA at siri@bhagyasattire.com with subject “Reselling” and then we will take it forward.

I am confused. I want to buy but not satisfied with the product details. What do I do ?

We are happy to answer all your queries,
Call or WhatsApp , +91 9490379662,9494717893
Email us at sales@bhagyasattire.com

Is shipping free ?

YES, For all orders shipping is free with in India from January 1st 2019. And we promise to delivery your product at the earliest.
For COD ( Cash on delivery ) orders handling charges are free. (International shipping delivery charges are applicable please check attach link)

Customized Creations

  • For customised creations , please write to us at sales@bhagyasattire.com
  • If the customisation is feasible our team will confirm the same through email.
  • Customised orders are processed only after complete advance payment.
  • Customisation timeline will be communicated through E-mail and call.

International Orders

Everything you need to know if you plan to place an order from outside India.
Do we take orders from out of India ?

Yes ! We ship world-wide.

How to order ?

Select currency as GBP / EUR / USD and proceed with your product selection. Select “PAYPAL” as your payment method during checkout.

Shipping Charges

INR 1800

Payment

Online payments are accepted through PAYPAL. If you face any issues during payment feel free to write to us at sales@bhagyasattire.com

Shipping time

5 to 7 working days after payment.

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